Frequently asked questions

We would love to answer all your questions to improve your pawning experience.

  • 1. I-click ang Pawn Now button sa Home Page.

  • 2. Pumili ng item na gusto mong i-sangla at i-schedule ang pick-up. Pupunta ang aming trusted Pawntrooper sa inyong address para mabigay ang free personal loan kit mo.

  • 3. In just a few hours maari mo na gamitin ang free cash card para mag-withdraw sa pinakamalapit na ATM.

PawnHero accepts a wide range of items as collaterals. For a full list of what we accept, visit the Items We Accept Page.

Once you select a pick-up schedule, one of our trusted Pawntrooper will go to your address to pick-up your item. You will also be given your personal loan kit containing a free cash card, pawn ticket, and other freebies.

All PawnHero customers enjoy free insurance coverage provided by our partner Pioneer Insurance Corporation. Ibig sabihin, lahat ng items na ipagkakatiwala n'yo sa amin ay fully insured kaya no need to worry!

The PawnHero rehouse is 100% safe and secure with protection by 24/7 security personnel and advanced security protocols tulad ng CCTV at emergency alarm systems.

All PawnHero customers enjoy free insurance coverage provided by our partner Pioneer Insurance Corporation. Ibig sabihin, lahat ng items na ipagkakatiwala niyo sa amin ay fully insured kaya no need to worry!

All PawnHero customers will receive a free cash card. Makikita ito sa loob ng inyong personal loan kit na ibibigay ng trusted Pawntrooper upon pick-up ng item mo. Dito namin ide-deposit ang inyong pera para madaling ma-withdraw sa pinakamalapit na Bancnet ATM. Maaari rin pumili ng ibang cashout method namin tulad ng direct bank deposit (to any bank) or thru Coins.ph.

Loan Redemption

Maaaring bayaran ang iyong loan at any time on or before the maturity date. Piliin lang ang payment option na pinakamadali para sa’yo.

  • Cash Payment Over-the-Counter
  • Online Bank Payment
  • 7-Eleven (7 Conncect Service)
  • Coins.ph

Make sure na ang babayaran ay ang full loan amount para ma-process kaagad ang inyong item return.

Loan Renewal

Kung hindi pa ready bayaran ang full amount, pwedeng pwede mag-request ng loan renewal. Ibig sabihin ma-eextend ang iyong loan duration. Kailangan lang mabayaran ang interest amount due. Same process lang ang pagbayad ng loan renewal at loan redemption.

Yes! If you are not ready to redeem your item yet and pay the full loan amount, you can request for a loan renewal. Just login to your PawnHero account to apply for an extension of your loan or call one of our customer care specialists to help you.

PawnHero’s office and showroom is located at the 7th Floor, W Global Center, Bonifacio Global City, Taguig. Feel free to drop by with items you want to pawn and get a loan on the spot! You can also purchase our items for sale at great discounts!