Return Policy

By booking your item for appraisal, you agree that if your item has been rejected for the reason of aesthetic and authenticity, your item will be returned to your address within 7-10 business days (except Saturday and Sunday) from the day of appraisal.

For follow-ups, you may reach us at 8828-2274, customer@pawnhero.ph or via our official Facebook and Instagram accounts.

Last Updated: September 16, 2020.

Terms and Conditions apply.
Repayment terms are up to 180 days for gold, platinum, diamond jewelry, designer accessories, bags, wallets, shoes, belts, and luxury watches, with up to three renewal intervals.

Maximum Annual Percentage Rate (APR):
Gold and jewelry: up to 23.94% (for 180 days) | Designer bags, luxury watches, shoes, sunglasses, and belts: up to 41.94% (for 180 days)

Sample Loan (Gold Item): Borrow ₱5,000 for 90 days at 3.99% monthly interest. Total repayment: ₱5,598.50. Max APR 23.94% for gold items.

PawnHero is powered by PawnHero Pawnshop Philippines Inc. (PPPI). | PPPI is SEC-regulated (Registration No. CS201417811, Certificate of Authority No. 3100285000000) and BSP-regulated. Please review the Disclosure Statement before proceeding with any loan.

Visit the PawnHero Help Center, call (+63) 917 8722274 / (+632) 828 2274, or message us via Facebook Messenger for assistance.

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